Terms and Conditions

Moonee Ponds Sewing aims to give customers 100% satisfaction. Please read through our terms and conditions before purchasing products from this website. By placing an order with us you are agreeing to the terms & conditions outlined below.

Prices and payment
All prices are in Australian Dollars and are GST inclusive. Credit card payments can be made through Paypal. Bank Deposit and Australian Money Order are also accepted. Delivery charges will be included in the shopping cart transaction.

Customs and import duties for international buyers
Please be aware that mooneepondssewing.com are not responsible for any customs or import duties. These are the sole responsibility of the buyer.

Postage/Shipping
All items will be sent through Australia Post. Postage/Shipping charges are based on Australia Post rates. Where applicable express post is available. Moonee Ponds Sewing reserves the right to modify the shipping method if the method chosen is not appropriate.

Delivery
Items will be posted within 3 business day of your payment being received. Deliveries will be made during standard business hours Monday to Friday. We will endeavour to contact you and inform you if there is a problem with your order.

Images
All photos and images on this website are representations of the product being sold. Colours may vary slightly depending on the individual settings of a monitor.

Refunds
If an item is not suitable it may be returned on condition that it is unopened and in it’s original packaging. Any claims for refunds must be made within 48 hours of the delivery date. Please email [email protected]

The customer is responsible for all postage costs for items returned.

Once the item is received by Moonee Ponds Sewing a refund for the cost of the item (plus postage if incorrect or damaged item was sent)

Errors
Moonee Ponds Sewing will not be held responsible or liable if insufficient or incorrect information is supplied by the customer which may lead to late deliveries or failed deliveries. The onus is with the customer to check that all the information given is correct, complete and accurate before the order is submitted.

Inaccuracy Disclaimer
Occasionally, there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Moonee Ponds Sewing reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).